Frequently Asked Questions
Frequently Asked Questions
Find answers to common questions about our services and processes.
Find answers to common questions about our services and processes.
Find answers to common questions about our services and processes.
General Questions
What does your platform service include?
We provide end to end platform development, including strategy, UX design, engineering, integrations, AI features, testing, deployment, and long term support.
What does your platform service include?
We provide end to end platform development, including strategy, UX design, engineering, integrations, AI features, testing, deployment, and long term support.
How do I choose the right solution?
We run a discovery process to understand your workflows, user groups, and growth goals, then recommend the most suitable platform or application approach.
How do I choose the right solution?
We run a discovery process to understand your workflows, user groups, and growth goals, then recommend the most suitable platform or application approach.
Can your systems support multiple user types?
Yes. We design platforms for learners, instructors, administrators, partners, and enterprise clients, each with customised workflows and permissions.
Can your systems support multiple user types?
Yes. We design platforms for learners, instructors, administrators, partners, and enterprise clients, each with customised workflows and permissions.
Do you work with global or multi site organisations?
Absolutely. We build scalable solutions that support multi region access, multilingual content, and diverse operational structures.
Do you work with global or multi site organisations?
Absolutely. We build scalable solutions that support multi region access, multilingual content, and diverse operational structures.
AI, Automation & Integrations
How can AI improve our learning platform?
AI enhances personalisation, automates assessments, optimises content delivery, and provides insights that improve learner engagement and outcomes.
How can AI improve our learning platform?
AI enhances personalisation, automates assessments, optimises content delivery, and provides insights that improve learner engagement and outcomes.
What AI features can you build?
We implement adaptive learning engines, automated evaluations, recommendation systems, AI chat assistants, content generation tools, and predictive analytics.
What AI features can you build?
We implement adaptive learning engines, automated evaluations, recommendation systems, AI chat assistants, content generation tools, and predictive analytics.
Can you integrate with third party tools?
Yes. We integrate LMS systems, CRMs, content libraries, authentication providers, analytics tools, cloud services, and AI APIs to unify your digital ecosystem.
Can you integrate with third party tools?
Yes. We integrate LMS systems, CRMs, content libraries, authentication providers, analytics tools, cloud services, and AI APIs to unify your digital ecosystem.
Do you support workflow automation?
We automate tasks such as onboarding, notifications, progress tracking, reporting, and administrative processes to reduce manual workload and improve efficiency.
Do you support workflow automation?
We automate tasks such as onboarding, notifications, progress tracking, reporting, and administrative processes to reduce manual workload and improve efficiency.
How do you ensure AI features are accurate and reliable?
We use validated models, structured datasets, continuous testing, and human oversight to ensure AI outputs are consistent, trustworthy, and aligned with your learning objectives.
How do you ensure AI features are accurate and reliable?
We use validated models, structured datasets, continuous testing, and human oversight to ensure AI outputs are consistent, trustworthy, and aligned with your learning objectives.
Can AI be added to an existing platform?
Yes. We integrate AI modules into legacy or modern systems, including personalisation engines, automated assessments, chat assistants, and analytics enhancements.
Can AI be added to an existing platform?
Yes. We integrate AI modules into legacy or modern systems, including personalisation engines, automated assessments, chat assistants, and analytics enhancements.
Do you support data syncing across multiple systems?
We build secure data pipelines that synchronise information between platforms, LMS tools, CRMs, and analytics systems to maintain accuracy and consistency.
Do you support data syncing across multiple systems?
We build secure data pipelines that synchronise information between platforms, LMS tools, CRMs, and analytics systems to maintain accuracy and consistency.
Platform Development & Support
What do you need to start a project?
We typically need your requirements, user roles, content structure, desired features, integration needs, and branding guidelines to define a precise scope.
What do you need to start a project?
We typically need your requirements, user roles, content structure, desired features, integration needs, and branding guidelines to define a precise scope.
Can you optimise or scale an existing platform?
Yes. We audit, optimise, upgrade, and extend existing systems with improved architecture, performance enhancements, UX updates, and new capabilities.
Can you optimise or scale an existing platform?
Yes. We audit, optimise, upgrade, and extend existing systems with improved architecture, performance enhancements, UX updates, and new capabilities.
How long does development take?
Timelines vary by scope. Most platform or app builds take several weeks to a few months depending on complexity, integrations, and feature depth.
How long does development take?
Timelines vary by scope. Most platform or app builds take several weeks to a few months depending on complexity, integrations, and feature depth.
Let’s Build Your Digital Education Solution Together
Whether you need an AI powered platform, a custom learning app, or advanced integrations, our team is here to help. Fill out the form and we’ll get back to you with next steps.
Contact information:
Monday to Friday between 09:00 - 18:00
We respond within 24 hours.
Monday to Friday between 09:00 - 18:00
Let’s Build Your Digital Education Solution Together
Whether you need an AI powered platform, a custom learning app, or advanced integrations, our team is here to help. Fill out the form and we’ll get back to you with next steps.
Contact information:
Monday to Friday between 09:00 - 18:00
We respond within 24 hours.
Monday to Friday between 09:00 - 18:00
Let’s Build Your Digital Education Solution Together
Whether you need an AI powered platform, a custom learning app, or advanced integrations, our team is here to help. Fill out the form and we’ll get back to you with next steps.
Contact information:
Monday to Friday between 09:00 - 18:00
We respond within 24 hours.
Monday to Friday between 09:00 - 18:00